Summer 2026 - Customer Success Renewals Intern

SAS • Cary HQ, NC

12d • $15 - $30 • Hybrid

About The Position

Nice to meet you! We’re the leader in data and AI. Through our software and services, we inspire customers around the world to transform data into intelligence – and questions into answers. If you’re looking for a dynamic, fulfilling career with flexibility and a world-class employee experience, you’ll find it here. We’re recognized around the world for our inclusive, meaningful culture and innovative technologies by organizations like Fast Company, Forbes, Newsweek and more. Looking for that internship? The game-changing one that’ll help you learn, grow, and chart your path forward? You’ll find it at SAS. Our interns aren’t coffee runners – they do real, meaningful work. Our award-winning internship program is focused on development, culture, and community. We’ll help you grow professionally, find (or further) your passion, and make memorable connections that last beyond the summer. Our Customer Success Renewals team plays a critical role in ensuring customer retention through the creation and execution of timely renewal plans and managing renewal processes and contracts efficiently.

Requirements

• Students pursuing an undergraduate degree in Business Marketing, MIS or related field; not graduating prior to December 2026
• Ability to work effectively in a team environment.
• You’re curious, passionate, authentic, and accountable. These are our values and influence everything we do.
• Leadership abilities.
• Your past experiences demonstrate you’ll take initiative and go above and beyond the call of duty.
• You’re interested in the future of Analytics and embrace technology.

Nice To Haves

• Basic understanding of software development, a strong interest in software technologies, and familiarity with SAS tools and solutions.

Responsibilities

• Support renewal negotiations to optimize contract terms while maintaining customer trust.
• Assist in driving the renewals process and ensuring timely contract execution.
• Help prepare and present renewal proposals.
• Collaborate with internal teams to develop clear renewal strategies based on data insights.
• Help manage renewal forecasts and resolve customer inquiries.
• Maintain accurate records and support process improvements.

Benefits

• Work with (and learn from) the best. As a SAS intern, you’ll get face time with our top executives!
• Free SAS programming training and certification.
• At SAS, flexible work is the norm. Want to work remotely? That’s cool. Prefer a hybrid mix of sweatpants and in-person collaboration? That’s great, too.
• We work hard, but we like to play hard, too. Enjoy hackathons, social events and other opportunities to connect + engage.
• Your well-being matters, and that’s why we support all dimensions of your well-being by offering programs that reduce stress and distractions to help you stay healthy and productive.
• This includes an on-site and remote Work/Life Center staffed by master’s level social workers and an Employee Assistance Program.

What This Job Offers

• Career Level: Intern