Customer Success Intern

HP • Houston, TX

290d • $23 - $28

About The Position

The Customer Success Intern position at HP, Inc. is a 12-week paid summer internship located in Houston. This opportunity is intended for conversion to a full-time role that will not offer work authorization sponsorship in the future. Candidates must be currently eligible to work in the US and must not require work authorization sponsorship in the future. The internship aims to enhance the overall learning experience of students, allowing them to apply classroom learnings to real-world challenges while engaging in networking, community involvement, and significant projects.

Requirements

• Currently enrolled in a four-year college and returning to school after the internship.
• Strong communication and organizational skills.
• Basic understanding of customer success and tool adoption.

Nice To Haves

• Business Administration
• Marketing
• Information Technology
• Management

Responsibilities

• Assist in identifying account-level opportunities for adopting Gainsight and People.AI.
• Support the adoption of Value Reviews and Customer Success Plans to ensure 100% adoption.
• Help implement change management processes and track adoption metrics.
• Collaborate with teams to structure and implement customer success plans.
• Monitor and report on the success of adoption initiatives and tool usage.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Long term/short term disability insurance
• Employee assistance program
• Flexible spending account
• Life insurance
• Generous time off policies, including; 4-12 weeks fully paid parental leave based on tenure
• 13 paid holidays
• 15 days paid time off

What This Job Offers

• Career Level: Intern
• Industry: Computer and Electronic Product Manufacturing
• Education Level: Bachelor's degree