Customer Success Engineer

OutSystems

7d • $100,000 - $125,000

About The Position

There are NO limits to your career: come shape the future and be part of a truly unique global culture at OutSystems! As the #1 AI-powered low-code application development platform, OutSystems provides customers with everything they need to build apps incredibly fast. So, let’s cut to the chase: we’re looking to add a Customer Success Engineer to help and advise our valued customers on the use of the OutSystems Low-Code Development Platform. Job summary OutSystems is looking for a Customer Success Engineer to join us in the Americas region. In this role, you will serve as the OutSystems trusted adviser in all technical aspects to our customers, providing personalized and proactive guidance, ensuring they realize the full value from OutSystems products by deploying applications and AI Agents in their ecosystem. Spanish language proficiency preferred. OutSystems enables enterprise teams to build AI-powered applications and agents that reduce manual work, streamline internal operations, and accelerate impact. A proven low-code foundation combined with agentic AI and AI app generation capabilities empowers teams to move up to 10x faster with the assurance of security, scalability, and governance built in. As the future becomes agentic, our customers need us now more than ever. AI has opened the door to extraordinary possibilities—but inside the enterprise, things are moving fast and feeling chaotic. Some early adopters are making progress in production, but for many, AI tools are sprawling without governance, data isn’t ready, and talent isn’t there yet. Enterprises are still drowning in application backlogs and struggling with legacy systems. But with the right platform, AI doesn’t have to add to the chaos. It can become the breakthrough that brings clarity—and drives real, enterprise-wide impact. At OutSystems, we’ve built that platform, providing the tools necessary for enterprises to overcome these hurdles. We are looking for passionate, talented, and motivated people to join us in helping our customers build, deploy, and scale apps and agents—fast, helping them accelerate innovation while enabling secure, governed human-AI collaboration. OutSystems is a truly global company, with more than 850,000 developer community members, 1,700 employees, more than 500 partners, and thousands of active customers in over 75 countries and across 21 industries. Founded in 2001, OutSystems has offices in the United States, United Kingdom, the Netherlands, Portugal, Germany, the UAE, Japan, Hong Kong, Malaysia, Australia, India, and Singapore, and of course has a thriving, worldwide community of remote employees. Amongst our customers are some of the world's most recognizable brands across diverse industries—brands like Toyota, Heineken, Bosch, KeyBank, and UCLA. These customers are the reason we have a 4.6 star rating on G2. Their success is ours, and their stories demonstrate tangible ROI and transformational impact. We are a 9x Gartner Magic Quadrant Leader for Low-Code Application Platforms and a multi-year leader in the Forrester Wave. We’re recognized not just as leaders but as visionaries with a strong ability to execute, now extending our leadership into the AI and agentic application development arena. Our goal is to ensure that OutSystems is a place for bright, happy, and motivated people who share a common purpose and take pride in doing excellent work to pursue our vision of providing the AI-powered low-code development platform enterprise leaders trust to build, secure, and evolve their business applications, agents, and core systems. Our culture is focused on our core values of trust, customer success, innovation, and alignment. Our team members operate with transparency, integrity, and accountability, define success through the lens of the outcomes we deliver for our customers, push the boundaries with excellence, and work together toward our shared vision to deliver on what matters most. OutSystems nurtures an inclusive culture of diversity, where everyone feels empowered to be their authentic self and perform at their best. A company that embraces the creativity and innovation that comes through diverse perspectives. We are committed to creating a team that reflects society through inclusive programs and initiatives and are proud to be an equal opportunity employer. All qualified applicants receive equal consideration regardless of race, place of origin, color, age, marital status, religion, sex, sexual orientation, gender expression or identity, protected veteran status, disability status or any other status protected by law. We provide the AI-powered low-code development platform that enterprise leaders around the world trust to build, secure, and evolve their business applications, agents, and core systems. We are looking for talented and motivated people to join us in helping companies solve some of their most strategic business challenges, from modernizing their workplace processes to transforming their employee and customer experiences. As a member of the OutSystems global team, you will be at the forefront of shaping the AI-powered low-code into the agentic future. OutSystems is a leading AI-powered low-code development platform that enterprise leaders trust to build, secure, and evolve their business applications, agents, and core systems. Our proven low-code foundation combined with Agentic AI and AI code generation capabilities empowers teams to move up to 10x faster with the assurance of security, scalability, and governance built-in. Recognized as a leader by analysts, IT executives, business leaders, and developers around the world, global brands trust OutSystems to tackle their impossible projects and turn their big ideas into the applications, agents, and core systems that move their businesses, people, and the world forward. Founded in 2001, the company’s network spans more than 800,000 community members, over 500 partners, and active customers in 75+ countries across 21 industries. Learn more at www.outsystems.com. Ready to join the global leader in AI-powered low-code and be part of a transformative journey? OutSystems awaits, where your talent meets unparalleled opportunity!

Requirements

• 3+ years Mobile and/or Web application development, administration, or architecture experience
• Knowledge in web and mobile development: HTML, CSS, Javascript, Relational Databases, C#, Java or any other programming language.
• ALM and APM practices and tools
• Knowledge of modern IT Ecosystem e.g. VPN, firewalls, cloud providers (AWS/Microsoft/Google), container technologies, etc.
• OutSystems development and administration experience is preferred
• Experience working in customer facing roles: eg. professional services, support, engineering, sales engineering.

Nice To Haves

• Intellectual curiosity
• Sense of humor
• Spanish language proficiency preferred

Responsibilities

• Serve as a dedicated point of contact and advocate for a portfolio of customers within the OutSystems Growth segment, building strong relationships and understanding their evolving needs.
• Work closely with OutSystems Accounts teams to drive the customers’ Application and Agentic strategy with OutSystems
• Answering Technical and Best Practices questions from customers
• Proactively develop and implement scalable engagement - perform technical reviews and share knowledge to identify and prevent potential issues
• Understand your customers' OutSystems ecosystem and IT landscape
• Provide excellent customer engagement regarding their OutSystems use
• Ultimately… turn customers into highly successful advocates of the OutSystems technology

Benefits

• A company that is always growing, changing, and innovating. We challenge each other to innovate in our products, in our team, and how we use our own technology. And we give our teams space to be proactive and creative.
• Real career opportunities. We care about growth and development. Yes, vertical career progression is a possibility, but it's not the only one. From lateral moves and joining different teams to mastering specialized skills, we support your growth no matter what your goals are.
• Work colleagues that are as smart, hard-working, and driven as you. We act as one global OutSystems team, taking ownership and working together toward a shared vision.
• Disrupting the status quo is in our DNA. In fact, it’s why our company exists. We ask “why” a lot. It helps us connect our individual work to the bigger picture and sometimes even uncover a better way.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed