Customer Solutions Representative

Liquid Environmental Solutions • Irving, TX

60d • $21 • Hybrid

About The Position

At Liquid Environmental Solutions, we are passionate about leading the way in non-hazardous liquid waste management, dedicated to providing innovative, reliable, and exceptional service to our customers. As a Customer Solutions Representative, you will play a crucial role in delivering outstanding customer experiences, serving as the primary point of contact for all service requests.

Requirements

• Exceptional verbal, written, and analytical skills.
• Proficiency in Microsoft Office and the ability to manage various systems for reporting and case management.

Nice To Haves

• Bilingual abilities (Spanish) are a plus.

Responsibilities

• Manage daily customer communications, ensuring every interaction is professional, warm, and friendly.
• Actively listen to and respond to customer inquiries, confirming understanding of their needs.
• Utilize a consultative approach to present LES services, highlighting how our solutions meet customer needs and enhance their operations.
• Collaborate with a dynamic team of CSR professionals to achieve overall call center objectives and exceed customer expectations.

Benefits

• Be part of a company that prioritizes innovation and continuous improvement, with industry-leading technology that streamlines communication and enhances service delivery.
• Enjoy a supportive work environment that values teamwork and personal accountability.
• Contribute to a company committed to compliance, safety, and environmental stewardship.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Waste Management and Remediation Services
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees