Customer Services Manager
Humble Bundle•Los Angeles, CA
398d•$70,000 - $75,000•Remote
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About The Position
The Customer Service Manager at Humble Bundle is responsible for leading and enhancing the remote customer service team, primarily based in the Philippines. This role involves liaising between customer service agents and various business collaborators to ensure high-quality customer support. The manager will oversee all aspects of the customer service department, including issue prioritization, agent training, and process improvement, with a strong focus on customer satisfaction and operational excellence.
