Customer Service
Movex Usa Inc•Charlotte, NC
About The Position
We are seeking a friendly and motivated Customer Service representative to join our team. This role involves responding to customer inquiries, providing product and service information, resolving issues, and documenting interactions. Product training provided.
Requirements
- Associate’s degree or higher
- 1–3 years’ experience required
- High attention to detail and accuracy
- Positive attitude and willingness to learn
- Basic computer skills
Nice To Haves
- SAP experience a plus but not required
Responsibilities
- Respond to customer inquiries via phone, email, or chat
- Provide accurate information about products and services
- Resolve customer issues in a timely and professional manner
- Document customer interactions and follow up as needed
- Work collaboratively with team members and supervisors
Benefits
- 401(k)
- 401(k) matching
- Competitive salary
- Dental insurance
- Health insurance
- Paid time off
- Training & development
- Vision insurance
- On-the-job training
- Medical, Dental, Vision insurance offered
- 401k plan available
- Opportunities for growth and advancement
- Supportive team environment
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
Number of Employees
1-10 employees
