Customer Service

3D innovation • Valley Stream, NY

6d

About The Position

Our company 3D INNOVATION is the leading manufacturer of 3D laser etched crystals. We produce very high quality, top of the line\-personalized crystals for our customers. We are looking for the right person that would like to join our team and fun entertainment office

Requirements

• Bachelor's degree or high school diploma with 3+ years of relevant experience in customer service . Bachelor's degree strongly preferred.
• Ability to work in a fast\-paced environment
• Organized with attention to detail.
• Computer literate (MS Office, Photoshop is a plus)
• Verbal and written communication skills
• Able to multitask efficiently

Responsibilities

• Guide and process customer orders and inquiries in a fast\-paced environment using world\-class technology.
• Communicate with customers via phone, email and chat.
• Solve customer problems and find best possible solutions.
• Provide knowledgeable answers to questions about products, pricing and availability.
• Respond to shipping inquiries and answer order status questions.
• Become a product expert and understand each customer's needs to provide real, effective solutions and deliver exceptional customer service.

Benefits

• Paid days off
• Paid lunch breaks
• Times and a half over 40 hours a week
• Over time available
• Long term position
• Holiday bonus

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED