Customer Service
TECHFLEX INC•Sparta Township, NJ
25d
About The Position
As a Customer Service Representative, you will be the friendly voice on the phone assisting both new and returning customers. Your role is crucial in ensuring that our customers have a positive experience with our company. You will be answering calls, addressing inquiries, and providing solutions with patience and a smile.
Requirements
- Excellent Communication: Ability to speak clearly and professionally on the phone, with a friendly and patient demeanor.
- Basic Math Skills: Perform simple calculations as needed.
- Computer Proficiency: Comfortable using email and other basic computer functions.
- Team Player: Willingness to work in a collaborative environment and handle interruptions gracefully.
- Minimum of 1 year of work experience, preferably in a customer service type of role.
Responsibilities
- Answer incoming phone calls and assist customers with their inquiries.
- Communicate via email to address customer needs and follow up as required.
- Understand customer issues and find effective solutions to help them.
- Work collaboratively with team members to ensure a seamless customer experience.
Benefits
- paid time off
- paid holidays
- vacation accrual
- tuition and gym membership reimbursements
- profit sharing
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
101-250 employees
