Customer Service Warehouse Associate- Parts S

Folience IncChickasha, OK
9dOnsite

About The Position

Essential Duties and Responsibilities: Trailer Hookups: Prepare and hook up trailers for drivers supporting new trailer sales and repair operations. Order Fulfillment: Accurately pull, pack, stage, and ship parts for customer pickup or delivery; coordinate and manage outbound parts shipments. Inventory Management: Receive, inspect, and verify incoming shipments for accuracy and damage; properly label and store inventory; perform routine cycle counts and assist with inventory control. Warehouse Operations: Maintain a clean, organized, and safe warehouse environment; safely operate material-handling equipment including forklifts, pallet jacks, and hand trucks in accordance with company safe standards. Maintain regular and reliable attendance as an essential function of the position. Perform other duties as requested, directed, or assigned. This is a safety-sensitive role, subject to periodic or random fitness for duty exams and drug or alcohol screenings. Education and Experience: High school diploma or equivalent required. Prior experience in warehouse operations, customer service, retail parts sales, or related role preferred. Knowledge of trailer parts, heavy-duty components, or mechanical products strongly preferred. Experience in manufacturing, equipment, or automotive environment is a plus. Job Knowledge, Skills and Abilities: Proficiency in Microsoft Office applications. Strong verbal and written communication skills with the ability to interact professionally with customers, vendors, and coworkers. Ability to read and interpret parts diagrams, catalogs, and specification sheets. High level of accuracy with strong attention to detail Ability to manage multiple tasks and priorities in a fast-paced environment and adapt to changing demands. Demonstrated teamwork skills with a cooperative, positive, and service-oriented attitude. Ability to maintain confidentiality and safeguard Cimarron Trailers’ proprietary and intellectual property by ensuring sensitive information is securely handled and shared only with authorized individuals. Supervisory Responsibilities: None Physical Demands: Ability to sit, stand and move throughout the facility as required. Ability to use hands, wrists, and arms for extended periods, up to 8 hours per day. Able to independently lift items up to 50 pounds; items exceeding 50 pounds must be team-lifted. Personal Protective Equipment: Safety Glasses while in plant environment. Hearing protection while in plant environment Safety shoes Work Environment: Combination of office, manufacturing plant, warehouse, and outdoor environments. Exposure to various environmental conditions, including extreme heat and cold, while moving between buildings. Exposure to loud noises while in plant environment.

Requirements

  • High school diploma or equivalent required.
  • Proficiency in Microsoft Office applications.
  • Strong verbal and written communication skills with the ability to interact professionally with customers, vendors, and coworkers.
  • Ability to read and interpret parts diagrams, catalogs, and specification sheets.
  • High level of accuracy with strong attention to detail
  • Ability to manage multiple tasks and priorities in a fast-paced environment and adapt to changing demands.
  • Demonstrated teamwork skills with a cooperative, positive, and service-oriented attitude.
  • Ability to sit, stand and move throughout the facility as required.
  • Ability to use hands, wrists, and arms for extended periods, up to 8 hours per day.
  • Able to independently lift items up to 50 pounds; items exceeding 50 pounds must be team-lifted.

Nice To Haves

  • Prior experience in warehouse operations, customer service, retail parts sales, or related role preferred.
  • Knowledge of trailer parts, heavy-duty components, or mechanical products strongly preferred.
  • Experience in manufacturing, equipment, or automotive environment is a plus.

Responsibilities

  • Prepare and hook up trailers for drivers supporting new trailer sales and repair operations.
  • Accurately pull, pack, stage, and ship parts for customer pickup or delivery; coordinate and manage outbound parts shipments.
  • Receive, inspect, and verify incoming shipments for accuracy and damage; properly label and store inventory; perform routine cycle counts and assist with inventory control.
  • Maintain a clean, organized, and safe warehouse environment; safely operate material-handling equipment including forklifts, pallet jacks, and hand trucks in accordance with company safe standards.
  • Maintain regular and reliable attendance as an essential function of the position.
  • Perform other duties as requested, directed, or assigned.
  • Maintain confidentiality and safeguard Cimarron Trailers’ proprietary and intellectual property
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