Customer Service Trainer

Alphabe Insight IncFort Worth, TX
9h$46,000 - $50,000Onsite

About The Position

We are seeking a Customer Service Trainer to join our team in Fort Worth, TX. This role is ideal for a motivated professional who is passionate about training, communication, and performance development. The Customer Service Trainer will be responsible for designing and delivering engaging training programs that equip teams with the skills, confidence, and knowledge needed to deliver outstanding customer experiences.

Requirements

  • Strong communication and presentation skills
  • Ability to motivate, coach, and guide diverse teams
  • Excellent organizational and time-management abilities
  • Analytical mindset with attention to detail
  • Adaptability and willingness to learn and grow within the role

Responsibilities

  • Develop and implement structured customer service training programs
  • Facilitate onboarding sessions and continuous training workshops
  • Assess training needs and tailor content to improve performance
  • Monitor progress and provide feedback to enhance service quality
  • Collaborate with leadership to align training with company standards
  • Maintain training materials and update them as processes evolve

Benefits

  • Competitive salary ($46,000 – $50,000 annually)
  • Growth opportunities within a dynamic and expanding company
  • Supportive and professional work environment
  • Ongoing skill development and training
  • Stable full-time position with long-term potential
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