Customer Service - Support Representative Internal Order Process
About The Position
At Clopay Corporation, we are more than just North America’s largest residential and commercial garage door manufacturer—we are a powerhouse of innovation, safety, and design. Through our premier brands, we lead the industry in providing groundbreaking high-performance closure solutions for both the places people call home and the spaces where the world does business. Headquartered in Mason, Ohio, and operating state-of-the-art manufacturing facilities in Troy, Ohio, Mountaintop, Pennsylvania, and Goodyear, Arizona, we are a proud American-owned company and a wholly-owned subsidiary of Griffon Corporation. Our reach extends across 55+ distribution centers and thousands of retail locations in the U.S. and Canada ensuring that we deliver the right door for every opening – from homes to businesses and beyond. By joining our team, you become part of a legacy that blends the residential elegance of Clopay, known as "America’s Favorite Garage Doors," with the industrial strength and 180-year heritage of our rolling brands, Cornell and Cookson. Together, we secure everything from family garages to the world's most iconic stadiums and skyscrapers. We currently have an opening for a Customer Service -Support Rep Internal Order Process Order Management in our Troy, Ohio location. Responsibilities include:
Requirements
- A Bachelor's degree is preferred or combination of experience and education.
- Good computer skills.
- Outstanding customer service skills.
Responsibilities
- Entering Internal sales orders into Oracle.
- Processing quick turn-around times for product going to supplier.
- Ensuring we are shipping finished product quickly.
- Multi-task, Knowledge of using business systems. (E-mails-Chat-Excel-Word-Freshdesk-Oracle)
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
