Customer Service Supervisor
About The Position
If you are looking to provide top retail banking performance and service excellence in an upbeat positive setting Monday through Friday, we are looking for you! Bank of Marin, voted by our employees as one of the "Best Places to Work" in the North Bay Business Journal, is looking for an eager, energetic and friendly full time Customer Service Supervisor to work at our Mill Valley branch. The Customer Service Supervisor must be proficient in providing prompt, courteous, and efficient customer service. The Customer Service Supervisor is responsible for the work direction and coordination of staff within the branch. Works directly with the Branch Manager to provide support in operational areas as needed in the branch or branches. Effectively sell and service the Bank's products and make qualified referrals to bank partners.
Requirements
- 3-5 years previous banking experience, including 1-2 years as a supervisor (or) mastery of all Customer Service Representative functions.
- Associate's degree (A.A.) or 4 year college diploma; general supervision experience and sound organizational skills; or equivalent combination of education and experience.
Benefits
- comprehensive health care coverage
- a retirement savings plan with employer matching opportunity
- bank paid employee stock ownership plan
- tuition reimbursement
- employee volunteer program
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
