Customer Service Supervisor
TechFlow•Arlington, VA
421d•Remote
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About The Position
TechFlow, Inc. is seeking an experienced Customer Service Supervisor to lead a team of customer service representatives and operations coordinators for a high-profile government contract. This fully remote position requires managing a 24/7 customer service operation, ensuring efficient performance, and providing support for escalated issues. The role involves direct communication with employees, quality assurance checks, and performance reporting to upper management.
