Customer Service Supervisor - On-site
Happy Floors•Happy Floors Headquarters - Miami Gardens, FL
294d•Remote
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About The Position
This is an On-site position Supervising a team of customer service representatives to ensure service levels are met or exceeded. The Supervisor promotes a strong teamwork atmosphere designed to maximize revenue growth, productivity, and world class levels of service. This person will work in partnership with other departments to optimize best-in-class service, identify and implement process improvements, and create training documents. The Supervisor will manage the communication of the team and other internal/external partnerships in conjunction with best-practices and tools to improve overall performance.
