Customer Service Specialist
Jubitz Corporation•Hillsboro, OR
•$21 - $22•Onsite
About The Position
This person will provide customer service by email and phone to current and potential customers. No cold calling is required. This is an in-person job. Responsible for providing exceptional support to Fleet Services customers by addressing inquiries, resolving issues, and ensuring a positive customer experience. Serves as the primary point of contact between the Fleet Services department and its customers, representing the company's values and commitment to customer satisfaction.
Requirements
- High school diploma or GED required; two-year degree preferred.
- Two years of office experience/or similar experience required.
- Familiarity with the fuel industry preferred
- Able to communicate Business to Business transactions required.
- Strict attention to detail.
- Handle inbound and outbound calls with pleasant phone demeanor.
- Ability to negotiate to a win/win situation with clients.
- Ability to handle multiple, deadline-oriented tasks.
- Intermediate proficiency in Microsoft Office, with an emphasis on Excel.
- Ability to read, analyze and interpret technical procedures and governmental regulations.
- Ability to apply concepts such as fractions, percentages, ratios and proportions to practical situations.
- Ability to define problems, collect data, establish facts and draw valid conclusions.
Nice To Haves
- Familiarity with the fuel industry preferred
- High school diploma or GED required; two-year degree preferred.
Responsibilities
- providing exceptional support to Fleet Services customers by addressing inquiries
- resolving issues
- ensuring a positive customer experience
- Serves as the primary point of contact between the Fleet Services department and its customers
- representing the company's values and commitment to customer satisfaction
Benefits
- Medical, Dental, Vision, Life, & Disability Insurance.
- Optional Critical Illness and Accident plans.
- Flexible Spending Accounts.
- 401k with company match.
- Paid time off for vacations, sick, and personal days.
- Tuition reimbursement and scholarship opportunities.
- Retail and food discounts.
- Outstanding cash incentive plans.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
