Customer Service Specialist

Uintah County UTVernal, UT
9h$16

About The Position

Provides high-quality public service in the library's circulation area. Responsibilities include registering patrons, issuing library cards, circulating materials, processing payments for fines and fees, handling inquiries, and resolving customer account issues. This role also involves filling and processing holds and performing various essential clerical tasks.

Requirements

  • At least one year of customer service experience
  • Aptitude to complete specialized training in library software and cash handling within 60 days
  • Passing a pre-employment background check

Responsibilities

  • Registering patrons
  • Issuing library cards
  • Circulating materials
  • Processing payments for fines and fees
  • Handling inquiries
  • Resolving customer account issues
  • Filling and processing holds
  • Performing various essential clerical tasks

Benefits

  • Access to our county wellness center, which includes gym equipment
  • Participation in engaging employee events and valuable workshops
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