Customer Service Specialist
SLB•Florence, SC
12d
About The Position
Coordinate orders and shipments between Manufacturing and customers. Supports assigned Rep Territory by processing customer inquiries, quoting prices, delivery information, and terms. Handles phone, fax and email inquiries, discusses customers' needs, and recommends products that will best satisfy them, if possible. Perform essential administrative functions of scanning/indexing paperwork, releasing RMAs into Swecare, etc.
Responsibilities
- Coordinate orders and shipments between Manufacturing and customers
- Supports assigned Rep Territory by processing customer inquiries, quoting prices, delivery information, and terms
- Handles phone, fax and email inquiries
- Discusses customers' needs
- Recommends products that will best satisfy customers
- Scanning/indexing paperwork
- Releasing RMAs into Swecare
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
