Customer Service Specialist
Global Channel Management•Grants Pass, OR
14d
About The Position
Customer Service Specialist needs 2+ years experience Customer Service Specialist requires: 35 WPM 10 key Phones Customer service Customer Service Specialist duties: Follow established processes and systems to ensure that Customer Care Standards are met or exceeded for every customer contact. Maintaining a positive, empathetic, and professional attitude toward customers at all times. Develop a strong knowledge of our product portfolio and procedures Demonstrate 100% follow through in every commitment in an effort to provide one call resolution.
Requirements
- 2+ years experience
- 35 WPM
- 10 key
- Phones
- Customer service
Responsibilities
- Follow established processes and systems to ensure that Customer Care Standards are met or exceeded for every customer contact.
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Develop a strong knowledge of our product portfolio and procedures
- Demonstrate 100% follow through in every commitment in an effort to provide one call resolution.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
