Customer Service Specialist

Alphabe Insight IncBirmingham, AL
6d$49,000 - $52,000

About The Position

The Customer Service Specialist plays a key role in maintaining strong relationships with our clients by delivering accurate, timely, and professional support. This position is ideal for individuals who are detail-oriented, solution-driven, and passionate about providing outstanding service in a structured and supportive environment. You will serve as a primary point of contact for customer inquiries, ensuring a positive experience while upholding the values and reputation of Dinamic AS Group.

Requirements

  • Strong verbal and written communication skills
  • Excellent problem-solving and organizational abilities
  • Ability to manage multiple tasks in a fast-paced environment
  • Professional attitude with a customer-first mindset
  • Reliability, attention to detail, and adaptability

Responsibilities

  • Respond to customer inquiries with professionalism and efficiency
  • Provide clear and accurate information regarding products, services, and processes
  • Resolve customer concerns by identifying effective solutions
  • Maintain detailed and organized records of interactions
  • Collaborate with internal teams to ensure consistent service delivery
  • Uphold company standards, policies, and service expectations at all times

Benefits

  • Competitive salary ranging from $49,000 to $52,000
  • Growth opportunities within a stable and expanding company
  • Professional development and skill-building support
  • Supportive and collaborative work environment
  • Long-term career potential
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