Customer Service Specialist
About The Position
If you’re someone who genuinely enjoys helping people and thrives in a fast-paced environment, this role might be a great fit. We’re looking for motivated Customer Service Specialists who take pride in connecting with customers through email, live chat, text and phone while delivering a great experience from the first hello to the final resolution. This is a full-time, on-site position at our Bluffdale, Utah office, Monday through Friday from 9:00 a.m. to 5:00 p.m. Mountain Time, with a pay range of $17-$20 per hour. Why You’ll Love Working Here Grow Your Skills: From day one, you’ll receive hands-on training designed to build your confidence in communication, problem-solving and product knowledge. Advance Your Career: We invest in our people through mentorship, ongoing development opportunities and a clear path for growth. Be Part of a Team: Enjoy a collaborative workplace culture with regular team events and a supportive environment where people actually like showing up.
Requirements
- High School diploma or equivalent required; bachelor’s degree a plus.
- Strong communication, listening and problem-solving abilities.
- Previous customer service experience is welcome, but not required (we’re happy to help train the right person).
Responsibilities
- Handling customer inquiries via phone, email and chat with professionalism and care.
- Processing orders and resolving issues efficiently using up-to-date tools and technology.
- Becoming a go-to resource for product, pricing and shipping questions.
- Building genuine relationships with customers and understanding their needs to recommend the right solutions.
- Guiding customers through online platforms and self service options.
Benefits
- Comprehensive health insurance (Medical, Dental, VIsion) and retirement savings plan with employer contributions.
- Performance-based bonus opportunities.
- Paid holidays and generous PTO.
- Fully Stocked break room
- Company Equity
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
