Customer Service Specialist
About The Position
Here at RiverStone Group, we have spent the last 125+ years working to be the best at what we do. Through our limestone aggregate products, we provide the foundation to connect people with their friends, families, and work. Although most don’t realize it, our products are used to build the homes, roads, and bridges that people throughout the Midwest use every day of their lives! Part of that 125+ year success is our ability to provide quality building materials to the local Quad City community. And to provide that, we have an outstanding showroom and sales floor right here in Moline. We’re hiring a Customer Service Specialist at our Building Materials location in Moline, IL, where this position will provide friendly, fast, and efficient service to business and residential customers alike. Are you looking for a rewarding full-time opportunity with a team that values your contributions? Then now is a great time to join RiverStone Group as a Customer Service Specialist !
Requirements
- Excellent communication skills and attention to detail.
- Proficiency in Microsoft Office (Outlook, Word, Excel).
- Strong math and organizational skills to process orders efficiently.
- Ability to multitask and thrive in a fast-paced environment.
- Great attendance and a positive attitude!
Responsibilities
- Provide friendly, fast, and efficient service to customers in person, by phone, and via email.
- Accurately process transactions, refunds, returns, and exchanges.
- Communicate proactively with customers and vendors via email to ensure seamless project coordination and follow-ups.
- Maintain an organized and welcoming showroom that showcases our product offerings.
- Manage inventory levels and reorder products as needed.
- Collaborate with team members to ensure a smooth flow of daily operations.
- Organize daily cash flow records and process invoices efficiently
- Support additional tasks and responsibilities as needed to assist the team and business operations
Benefits
- Competitive hourly pay
- Full benefits package, including Health, Dental, and Vision Insurance
- Paid Holidays and Vacation
- 401k with Company match
- Monday-Friday schedule (7am to 5pm) with some Saturday mornings (seasonal)
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
