Customer Service Specialist
Gooch & Housego Pal Alto•Fremont, CA
4d•Onsite
About The Position
At our Fremont, CA Facility, we are looking for a motivated Customer Support/Service Representative to work directly with our customers and departments to efficiently process orders. Key duties will be to complete order sheets and distribute; maintain customer files; coordinate with departments regarding order status, ship dates, prices, and product availability; and handle RMA/RGA processing.
Requirements
- Minimum high school education
- 2-3 years direct work experience
- Computer literate
- Effective communication internally and externally
- Work independently
Responsibilities
- Interact directly with customers, or outside reps
- Generate Return Material Authorizations
- Generate quotations
- Enter orders in SysPro/MRP
- Maintain customer files
- Distribute product literature
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
501-1,000 employees
