Customer Service Specialist I
Dawar Consulting•South San Francisco, CA
2d•Hybrid
About The Position
In this role, you will serve as a key technical and customer -facing expert, supporting complex customer needs and ensuring high service quality. You will play an important part in driving customer satisfaction and improving service operations.
Requirements
- 0–5 years of relevant experience
- Strong problem -solving and analytical skills
- Excellent verbal and written communication abilities
- Ability to manage customer complaints and resolve issues efficiently
Responsibilities
- Handle complex customer inquiries and escalations
- Provide expert -level support in customer interactions
- Train and mentor customer service associates
- Analyze customer feedback to identify service improvements
- Ensure high levels of customer satisfaction and service excellence
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
