Customer Service Specialist (Call Center) - Newport, NH

Bar Harbor Bankshares • Newport, NH

1d • Onsite

About The Position

Bar Harbor Bank & Trust is seeking a full-time Customer Service Specialist working 40 hours per week to join our call center team. Responsibilities include providing professional and confidential customer service by answering incoming telephone calls with courtesy and efficiency while accurately processing a wide variety of banking transactions and providing appropriate product recommendations to bank customers. This is an excellent opportunity to obtain in depth knowledge of many banking functions if you have been considering banking as a career. Experience in banking or prior call center work is helpful; on the job training is provided. This position is located in our Newport, NH location and is regularly scheduled 8:30-5:00 with a few Saturdays a month 8:00 to 12:00. Working knowledge of Windows, sharp customer service skills, and the ability to multitask are essential for this job. An individual who enjoys being part of a fast paced, team environment will be best matched for this position. Bar Harbor Bank & Trust offers: competitive pay, referral incentives, an employee stock purchase plan, medical/dental/vision/life insurance plans, paid holidays, 401(k) plan, paid time off, a wellness program, continuing education benefits, and more! Bar Harbor Bank & Trust is an Equal Opportunity Employer, Minority/Female/Disability and Protected Veteran. EEO is the law: English & Spanish version English - https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf Spanish - https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeosp.pdf EEO is the Law Poster Supplement https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf Pay Transparency: https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp_ English_formattedESQA508c.pdf

Requirements

• Working knowledge of Windows
• Sharp customer service skills
• Ability to multitask

Nice To Haves

• Experience in banking or prior call center work is helpful

Responsibilities

• Providing professional and confidential customer service by answering incoming telephone calls with courtesy and efficiency
• Accurately processing a wide variety of banking transactions
• Providing appropriate product recommendations to bank customers

Benefits

• Competitive pay
• Referral incentives
• Employee stock purchase plan
• Medical/dental/vision/life insurance plans
• Paid holidays
• 401(k) plan
• Paid time off
• Wellness program
• Continuing education benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed