CUSTOMER SERVICE SPEC FLOAT - CLINIC

Access Supports • Kingston, NY

1d • Onsite

About The Position

Customer Service Specialist – Join Our Dynamic Team! Locations: Must be willing to travel between Kingston, NY and Poughkeepsie, NY Are you a people-person who thrives in a fast-paced environment? Do you enjoy helping others, keeping things organized, and juggling multiple tasks like a pro? If so, you might be the perfect fit for our Customer Service Specialist role! What You’ll Be Doing: In this role, you’ll be the friendly face and voice of our community counseling center. Your day will be varied, exciting, and impactful! Responsibilities include: Helping clients: Registering new clients, verifying insurance, collecting co-pays, and scheduling appointments. Answering calls & emails: Directing calls, taking messages, and keeping everyone in the loop. Keeping records in order: Scanning, filing, archiving, and managing electronic healthcare records. Supporting your team: Completing other duties as needed to keep our center running smoothly.

Requirements

• At least 1 year in a clerical support role
• Comfortable with Microsoft Word, Excel, Outlook and electronic health records
• Excellent communication, customer service, and multitasking skills
• Ready and willing to travel between Kingston and Poughkeepsie
• High School Diploma or GED required

Nice To Haves

• Bilingual in English & Spanish

Responsibilities

• Registering new clients
• Verifying insurance
• Collecting co-pays
• Scheduling appointments
• Directing calls
• Taking messages
• Scanning, filing, archiving, and managing electronic healthcare records
• Completing other duties as needed to keep our center running smoothly
• Answering calls and emails
• Faxing and mail processing
• Assist with additional assignments as needed

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 251-500 employees