Customer Service-Self Storage Manager

Public Storage • Malden, MA

389d • $35,360 - $35,360

About The Position

The Customer Service-Self Storage Manager at Public Storage is responsible for managing multiple self-storage locations, providing excellent customer service, and ensuring the facilities are well-maintained and ready for customers. This role involves assessing customer needs, conducting daily inspections, managing payments, and performing maintenance tasks. The position offers flexibility in scheduling and the opportunity to earn performance-based bonuses.

Requirements

• Experience in customer service or sales environments such as retail, restaurant, or service-based companies.
• Valid driver's license and ability to use personal vehicle for travel between locations.

Responsibilities

• Manage multiple self-storage locations independently.
• Assess customer storage needs and provide recommendations.
• Conduct daily inspections of storage units to confirm inventory and availability.
• Audit cash drawers and make bank deposits.
• Assist customers with payment reminders and collection calls.
• Perform cleaning and maintenance tasks to maintain facility appearance.

Benefits

• Medical, Dental, Vision insurance
• 401k with matching contributions
• Paid time off and sick time
• Company paid life and accidental death insurance
• Exclusive vendor discounts
• Mileage reimbursement for travel between properties
• On-site company housing available at select locations
• Performance-based bonuses for Property Managers

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Real Estate
• Education Level: No Education Listed