Customer Service - Self Storage Manager

Public Storage • San Jose, CA

4d • $20

About The Position

Public Storage is the self-storage industry leader and we are Hiring Now! Our Property Managers get to work independently at multiple locations; spending time both inside and outside We assess customer storage needs and make suggestions, including selling packing and moving supplies Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent Auditing cash drawers and making bank deposits are part of the daily business We help keep our customers current with payments and make reminder and collection calls when required Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.

Requirements

• Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies.
• Employees are required to have a valid driver’s license
• Employees utilize their own vehicle to travel between different work locations and/or while conducting other work-related business.
• Ability to transport lift/move items weighing up to 35 pounds
• Be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.

Responsibilities

• Assess customer storage needs and make suggestions
• Sell packing and moving supplies
• Perform daily storage unit inspections to confirm inventory and availability
• Audit cash drawers and make bank deposits
• Keep customers current with payments
• Make reminder and collection calls when required
• Perform cleaning and daily maintenance tasks
• Sweep/mop interior areas
• Maintain exterior grounds/curb appeal clean and free of debris

Benefits

• Total Rewards package available to our team
• Flexible and Full-Time Schedules between the hours of 9:30am and 6pm (weekends ‘til 5pm)
• Employees become eligible for Full-time Benefits by working an average of 20+ hours
• Medical, Dental, Vision, 401k with match, paid time off, sick time, and flex spending
• Company paid life, accidental death insurance, and exclusive vendor discounts
• Mileage reimbursement is provided when traveling between properties or other work-related tasks
• Opportunity to earn performance-based bonuses!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees