Customer Service - Self Storage Manager
About The Position
Public Storage is seeking a Customer Service - Self Storage Manager. This role involves working independently at multiple locations, with time spent both indoors and outdoors. Key responsibilities include assessing customer storage needs, making suggestions, and selling packing and moving supplies. The manager will also conduct daily storage unit inspections to confirm inventory and availability, ensuring spaces are ready for rent. Financial duties include auditing cash drawers and making bank deposits. Additionally, the manager will assist customers with payments and make reminder and collection calls as needed. The position also involves physical tasks such as lifting items, walking around facilities, and performing cleaning and maintenance.
Requirements
- Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies
- Valid driver’s license
- Utilize own vehicle to travel between different work locations and/or while conducting other work-related business
- Ability to transport lift/move items weighing up to 35 pounds
- Ability to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors
- Ability to perform cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris
Responsibilities
- Work independently at multiple locations, spending time both inside and outside
- Assess customer storage needs and make suggestions, including selling packing and moving supplies
- Conduct daily storage unit inspections to confirm inventory and availability
- Audit cash drawers and make bank deposits
- Help keep customers current with payments and make reminder and collection calls when required
- Transport lift/move items weighing up to 35 pounds
- Walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors
- Perform cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris
Benefits
- Flexible and Full-Time Schedules
- Medical insurance
- Dental insurance
- Vision insurance
- 401k with match
- Paid time off
- Sick time
- Flex spending
- Company paid life insurance
- Company paid accidental death insurance
- Exclusive vendor discounts
- Mileage reimbursement is provided when traveling between properties or other work-related tasks
- Opportunity to earn performance-based bonuses
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
Number of Employees
1,001-5,000 employees
