Customer Service - Self Storage Manager

Public Storage•Maple Shade, NJ

3h•Onsite

About The Position

Public Storage is the self-storage industry leader. This role involves working independently as a Property Manager at multiple locations, requiring time spent both inside and outside. Key responsibilities include assessing customer storage needs, making suggestions, and selling packing and moving supplies. The manager will also conduct daily storage unit inspections to confirm inventory and availability, ensuring spaces are ready to rent. Financial duties include auditing cash drawers and making bank deposits. Customer service aspects involve helping customers with payments and making reminder and collection calls. Additionally, the role requires performing cleaning and daily maintenance tasks, such as sweeping/mopping interior areas and maintaining exterior grounds and curb appeal.

Requirements

Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies.
Valid driver’s license.
Utilize own vehicle to travel between different work locations and/or while conducting other work-related business.

Responsibilities

Work independently at multiple locations, spending time both inside and outside.
Assess customer storage needs and make suggestions, including selling packing and moving supplies.
Perform daily storage unit inspections to confirm inventory and availability, ensuring spaces are ready to rent.
Audit cash drawers and make bank deposits.
Help keep customers current with payments and make reminder and collection calls when required.
Perform cleaning and daily maintenance tasks, including sweeping/mopping interior areas and maintaining exterior grounds/curb appeal clean and free of debris.