Customer Service - Self Storage Manager

Public Storage•Seattle, WA

17h•Onsite

About The Position

Public Storage, a leader in the self-storage industry, is actively hiring for a Customer Service - Self Storage Manager. This role offers a flexible and full-time schedule, with eligibility for comprehensive benefits starting at an average of 20+ hours per week. The Property Manager operates independently across multiple locations, engaging in both indoor and outdoor tasks. Key responsibilities include customer interaction for storage needs and sales of moving supplies, inventory management through daily unit inspections, financial duties like cash drawer audits and bank deposits, and managing customer accounts including payment reminders and collections. The position also requires physical maintenance of the facilities, ensuring cleanliness and curb appeal.

Requirements

Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies
Valid driver’s license
Ability to utilize own vehicle to travel between different work locations and/or while conducting other work-related business
Ability to transport lift/move items weighing up to 35 pounds
Ability to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors

Responsibilities

Work independently at multiple locations, spending time both inside and outside
Assess customer storage needs and make suggestions, including selling packing and moving supplies
Perform daily storage unit inspections to confirm inventory and availability, ensuring spaces are ready to rent
Audit cash drawers and make bank deposits
Help keep customers current with payments and make reminder and collection calls when required
Perform cleaning and daily maintenance tasks, including sweeping/mopping interior areas and maintaining exterior grounds/curb appeal clean and free of debris