Customer Service - Self Storage Manager

Public Storage • Venice, FL

2h • Onsite

About The Position

Public Storage is seeking a Customer Service - Self Storage Manager to work independently at multiple locations. This role involves assessing customer storage needs, making suggestions for packing and moving supplies, and selling them. Daily responsibilities include inspecting storage units to confirm inventory and availability, ensuring spaces are ready for rent, auditing cash drawers, and making bank deposits. The manager is also responsible for assisting customers with payments and making reminder and collection calls when necessary. The position requires spending time both inside and outside the facilities, performing cleaning and daily maintenance tasks, and traveling between different work locations using one's own vehicle.

Requirements

• Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies.
• Valid driver’s license.
• Utilize own vehicle to travel between different work locations and/or while conducting other work-related business.
• Ability to transport lift/move items weighing up to 35 pounds.
• Ability to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.

Responsibilities

• Work independently at multiple locations.
• Assess customer storage needs and make suggestions, including selling packing and moving supplies.
• Perform daily storage unit inspections to confirm inventory and availability, ensuring spaces are ready to rent.
• Audit cash drawers and make bank deposits.
• Help keep customers current with payments and make reminder and collection calls when required.
• Perform cleaning and daily maintenance tasks, including sweeping/mopping interior areas and maintaining exterior grounds/curb appeal clean and free of debris.

Benefits

• Medical
• Dental
• Vision
• 401k with match
• Paid time off
• Sick time
• Flex spending
• Company paid life insurance
• Company paid accidental death insurance
• Exclusive vendor discounts
• Mileage reimbursement is provided when traveling between properties or other work-related tasks
• Performance-based bonuses

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees