Customer Service - Self Storage Manager
About The Position
Public Storage is a leader in the self-storage industry. This role involves working independently as a Property Manager at multiple locations, engaging in both indoor and outdoor tasks. Key responsibilities include assessing customer storage needs, making sales suggestions for packing and moving supplies, conducting daily storage unit inspections to manage inventory and availability, auditing cash drawers, making bank deposits, and managing customer payments through reminders and collection calls. The position also requires physical tasks such as lifting items up to 35 pounds, walking around facilities, spending time outdoors, climbing stairs, opening large doors, and performing cleaning and maintenance duties to ensure the property's curb appeal.
Requirements
- Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies
- Valid driver’s license
- Utilize own vehicle to travel between different work locations and/or while conducting other work-related business
Responsibilities
- Work independently at multiple locations
- Assess customer storage needs and make suggestions, including selling packing and moving supplies
- Conduct daily storage unit inspections to confirm inventory and availability
- Audit cash drawers and make bank deposits
- Help keep customers current with payments and make reminder and collection calls when required
- Perform cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris
Benefits
- Flexible and Full-Time Schedules
- Medical insurance
- Dental insurance
- Vision insurance
- 401k with match
- Paid time off
- Sick time
- Flex spending
- Company paid life insurance
- Company paid accidental death insurance
- Exclusive vendor discounts
- Mileage reimbursement is provided when traveling between properties or other work-related tasks
- Opportunity to earn performance-based bonuses
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
1,001-5,000 employees
