Customer Service - Self Storage Manager

Public Storage • Royal Oak, MI

393d • $32,240 - $32,240

About The Position

The Customer Service - Self Storage Manager at Public Storage is responsible for managing multiple storage locations, providing excellent customer service, and ensuring the facilities are well-maintained and ready for customers. This role involves assessing customer needs, conducting inspections, handling cash management, and maintaining a clean and appealing environment.

Requirements

• Experience in customer service or sales environments such as retail, restaurant, or service-based companies.
• Valid driver's license and ability to use personal vehicle for travel between locations.

Responsibilities

• Manage multiple storage locations independently.
• Assess customer storage needs and provide suggestions.
• Sell packing and moving supplies to customers.
• Conduct daily inspections of storage units to confirm inventory and availability.
• Audit cash drawers and make bank deposits.
• Assist customers with payment reminders and collection calls.
• Perform cleaning and maintenance tasks to maintain curb appeal.

Benefits

• Medical, Dental, Vision insurance
• 401k with matching contributions
• Paid time off and sick time
• Flex spending account
• Company paid life and accidental death insurance
• Exclusive vendor discounts
• Mileage reimbursement for travel between properties
• On-site company housing at select locations
• Performance-based bonuses for Property Managers

What This Job Offers

• Job Type: Full-time
• Industry: Real Estate
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees