Customer Service / Sales

WellBiz Brands•Portsmouth, NH

5d•$17•Onsite

About The Position

Our Portsmouth, NH location is part of a community of studios (Salem NH, Bedford NH, Nashua, NH, and Newburyport MA) that is family-owned and operated. We are a busy Elements Massage studio, with over 900+ massage and facial appointments per month, and we’re growing fast—now offering therapeutic skincare services as part of our wellness offerings! We are looking for friendly, motivated individuals who are excited to join a strong and supportive team dedicated to changing lives through wellness. If you’re ready to make a difference and grow with us, we’d love to hear from you!

Responsibilities

Deliver an exceptional experience for every client, every time they walk through our doors.
Introduce clients to the Elements Wellness Program—a no-hassle membership designed to help them see lasting results.
Be the welcoming face of hospitality—on the phone and in-studio.
Ensure client paperwork, check-ins, and payments are handled quickly and accurately.
Collaborate with Massage Therapists, Estheticians, and Managers to create a seamless and supportive environment.

Benefits

Base Pay: $17/hour
Commissions: $5–$20 per membership sale
Bonus opportunities based on studio growth and team milestones
Medical & dental insurance (for full-time team members – 32+ hours/week)
Paid time off (for full-time team members – 32+ hours/week)
Complimentary monthly massage or facial at any of our 5 studios (Bedford, Nashua, Salem, Portsmouth, or Newburyport)
50% off service add-ons, extra massages, and gift cards
30% off Sanitas skincare products
Ongoing team building and development
Wellness coaching and support
Training in sales strategies, relationship building, and customer service resolution
Opportunities for advancement within our growing 5-location company