Customer Service Sales Specialist
About The Position
We are looking for people that love to have fun and deeply care about people. If are you are not afraid to talk to people and share information with them on how we can help them achieve their wellness goals, you may be who we are looking for. Benefits/Perks · Flexible Scheduling · Growth Opportunities · Paid Training · Digital Workspace · Stunning Retreats · Massage Heights Family Fund · Employee Discounts · Competitive pay with commission and bonus opportunities Schedule/Expected work hours · Part-time positions available · Days, nights, and evening shifts available Company Overview – Massage Heights is a national franchise U.S. and Canadian chain of massage and skincare Retreats that are locally owned and operated by small business owners. Our franchisees are passionate about sustaining a culture of care and creating work environments where people feel valued, accepted, and inspired. We offer massage therapy and skincare in beautiful, serene environments and are committed to supporting our member's and guests’ wellness goals through customized therapeutic and healing services.
Requirements
- Exceptional guest service and communication abilities
- Previous experience in sales, retail, or guest services is required
- Proficient with basic computer software and quick to learn new systems
- Fast learner with a positive and energetic demeanor
- Strong critical thinking skills, especially in resolving customer conflicts
- Passionate about interacting with people and consistently delivering outstanding service
- Thrives in collaborative team settings
Responsibilities
- Achieve monthly sales targets through membership and gift card sales
- Provide exceptional service by listening, communicating, and responding to guest’s needs
- Promote the therapeutic/wellness benefits of massage therapy and skin therapy
- Educate guests confidently and effectively about services and products
- Excellent phone etiquette with an upbeat tone and strong articulation
- Develop and maintain positive relationships with members of the team and guests
Benefits
- Company parties
- Employee discounts
- Flexible schedule
- Opportunity for advancement
- Training & development
- Tuition assistance
- Wellness resources
- Flexible Scheduling
- Growth Opportunities
- Paid Training
- Digital Workspace
- Stunning Retreats
- Massage Heights Family Fund
- Employee Discounts
- Competitive pay with commission and bonus opportunities
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
1,001-5,000 employees
