Customer Service Sales Representative - Call Center

TUFF SHED, Inc. • Lancaster, TX

59d • Hybrid

About The Position

Are you a dynamic communicator with a passion for sales? We're looking for Customer Service Sales Representatives who thrive in a fast-paced environment and excited to drive sales growth while delivering exceptional customer service. This role is based in our Call Center in Lancaster, TX. Tuff Shed is recruiting full time Customer Service Sales Representatives with hybrid option Build your future with Tuff Shed as a successful Customer Service Sales Representative! Build and nurture relationships with customers and our partners at The Home Depot via inbound and outbound calls, texts, emails, and online chat. Drive sales through engaging and persuasive conversations, while meeting or exceeding targets, using our robust CRM system.

Requirements

• Proactive, goal-oriented, and competitive individual who thrives in a high-energy, sales-driven role
• Availability to work a flexible schedule, including evenings, weekends, and some holidays
• Demonstrated experience in sales with a strong ability to drive results and meet sales goals, including direct, internet, and/or phone sales; one year preferred
• Strong commitment to providing excellent customer service with a solution-oriented approach in a call center or customer service environment; one year preferred
• Hands-on computer skills in Microsoft Office and Internet applications required; experience in utilizing Customer Relations Management (CRM) software is highly preferred
• Ability to prepare written correspondence such as emails and chats that create a professional image for Tuff Shed
• Ability to effectively communicate at all levels, including customers, business partners, suppliers, co-workers, managers, and the general public
• Ability to prioritize and effectively manage time
• Ability to work successfully within a team environment

Nice To Haves

• Bilingual (English/Spanish) skills a plus

Responsibilities

• Build and nurture relationships with customers and our partners at The Home Depot via inbound and outbound calls, texts, emails, and online chat.
• Drive sales through engaging and persuasive conversations, while meeting or exceeding targets, using our robust CRM system.

Benefits

• PTO
• paid holidays
• medical/dental/vision and life insurance
• Employee Stock Ownership Plan (ESOP)
• a 'Safe Harbor' 401(k) plan
• Tier-based Sales Bonus Program
• On-Demand Access to your pay!
• Work from Home Hybrid Option Available after Training: 2 days remote / 3 days in office

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Building Material and Garden Equipment and Supplies Dealers
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees