Customer Service Sales Rep (must have sales exp)

Wrench Group•Phoenix, AZ

6d•$50,000 - $70,000•Onsite

About The Position

Join the Winning Team at Parker and Sons – Where Success and Opportunity Meet! Are you a dynamic, sales driven professional looking to take your career to the next level? At Parker and Sons, we’re not just offering a job—we’re offering a game-changing opportunity for top performers who are ready to thrive in a fast-paced, rewarding environment! As a Customer Care Sales Representative , you’ll be at the forefront of delivering exceptional service . Our team is all about building lasting relationships with customers and providing them with the best possible service and solutions. You’ll be engaging with customers on calls, handling data entry, scheduling appointments, and offering tailored service recommendations. What sets us apart? Uncapped earning potential! You’ll have the chance to earn spiffs and bonuses —the more you contribute, the more you take home! Your success is directly tied to your hard work, and we make sure to recognize and reward that success. This role requires 1 year sales experience!! Must be able to type 35 WPM. PLEASE READ THE REQUIREMENTS IN DETAIL. What's in it For Me? Compensation: Paid Training $21.50 per hour - 1st 90 days After 90 days: $17/hr plus commission and bonuses - Earn an average of 50-70k your first year! Unlimited earning potential! Fun Competitions to earn even more prizes and gifts PTO Plan Health, Vision and Dental plans for you and your family to choose from 401K Retirement Plan with company match Life Insurance, Short-Term and Long-Term Disability Special Program Options: FSA, EPA, Legal Services, and Identity Theft Continuous Training for your Professional Development Working in a dynamic, collaborative, and fun environment Coached and supported career growth Join a team of passionate, caring, and highly motivated individuals who thrive in a challenging and fun environment . Plus, enjoy full benefits including health coverage and opportunities for career growth. If you’re looking for more than just a typical customer service position, this is your chance to join a team that’s redefining customer care and sales success.

Requirements

High School Diploma or GED preferred
2-years call center experience required
1 year of sales experience required
Computer proficiency, particularly with Microsoft applications
Must be fluent in reading, writing and speaking English and must be able to sit for long periods of time.
Must be able to work evenings and weekends when needed.
Must be able to work on site, Remote only positions are not available at this time.
Must be able to type 35 WPM.
Ability to pass a background check and drug screen

Nice To Haves

Experience with Service Titan is a plus.

Responsibilities

Successfully handle high volume inbound and outbound customer service calls
Meet sales and upselling metrics monthly
Set appointments with customers in regards to HVAC, Plumbing, Insulation, Solar, Water, Electrical and more
Multi task between different departments and stakeholders
Work in multiple applications and duel screens - fast paced environment
Respond to e-mail inquiries in a timely manner
Receive and record completed work orders from field technicians
Expedite unresolved customer grievances to designated departments for further investigation
Maintain accurate customer information and scheduled appointment details
Actively promote and sell new or additional services or products when applicable
Handle some payments,refunds, and related customer inquiries

Benefits

Paid Training $21.50 per hour - 1st 90 days
After 90 days: $17/hr plus commission and bonuses - Earn an average of 50-70k your first year!
Unlimited earning potential!
Fun Competitions to earn even more prizes and gifts
PTO Plan
Health, Vision and Dental plans for you and your family to choose from
401K Retirement Plan with company match
Life Insurance, Short-Term and Long-Term Disability
Special Program Options: FSA, EPA, Legal Services, and Identity Theft
Continuous Training for your Professional Development
Working in a dynamic, collaborative, and fun environment
Coached and supported career growth