Customer Service Representative

Mosquito Authority Bite Busters•Aberdeen, NC

8d•Onsite

About The Position

Mosquito Authority is seeking a sharp, organized, and customer-focused professional for a Customer Service & Sales Coordinator role. This position is not just about answering phones; it combines service and sales, requiring the ability to handle a busy workload while keeping customers happy. The ideal candidate will communicate clearly, think fast, and be comfortable closing sales. This role offers a growth opportunity within a rapidly expanding company, starting part-time with the potential to become full-time. At Mosquito Authority, the team helps families enjoy their outdoor spaces without the nuisance of mosquitoes and pests, taking pride in delivering reliable service and building long-term customer relationships.

Requirements

Prefer someone in the immediate Aberdeen area
Strong communicator (clear, confident, and professional on the phone)
Comfortable with sales conversations and closing business
Highly organized and detail-oriented
Able to handle a fast-paced environment without getting overwhelmed
Basic computer skills (Microsoft Office)
High School Diploma or GED required

Nice To Haves

CRM systems experience

Responsibilities

Answer inbound calls and turn inquiries into paying customers
Handle customer questions, service requests, and problem resolution with confidence
Make outbound follow-ups to close leads and retain customers
Communicate with technicians and office team to keep operations running smoothly
Enter and manage customer data accurately in our system
Deliver a professional, high-energy experience on every interaction