Device Repair Technician

Batteries Plus•California, MD

28d•$15 - $18

About The Position

Batteries Plus in Prince Frederick, MD and California, MD are both actively seeking to hire an energetic and dependable Customer Service / Sales Associate / Device Repair Technician position. Ideal applicant can work at both locations. Must have cell phone repair experience. We offer a competitive pay range of $15-$18/hr based on experience plus generous employee discounts, sign on bonus after training completed and a 401k retirement plan! Our ideal candidate will be technically savvy, eager to learn small electronic device repair, and have excellent customer service and sales skills. If this sounds like the opportunity you've been looking for, apply today! ABOUT BATTERIES PLUS BULBS Batteries Plus Bulbs is a family-operated business with 25 years of experience. We are the nation's largest and fastest-growing battery, light bulb, and smartphone/tablet repair franchise with a nationwide network of stores. With access to more than 60,000 types of batteries, light bulbs, and accessories, we have the widest selection of battery and light bulb products available. We offer unmatched service to consumers, businesses, and government entities at both national and local levels. We are passionate about what we do, and we have fun in the process. As sales continue to grow, so do the bonds in our company. We know that our success can only be attributed to the efforts of our hard-working team members which is why we offer competitive compensation, excellent benefits , and promote from within . There are always opportunities for both personal and professional development. With a business-casual environment , Batteries Plus Bulbs encourages open communication and an enjoyable workplace . A DAY IN THE LIFE OF A CUSTOMER SERVICE / SALES ASSOCIATE / DEVICE REPAIR TECHNICIAN You arrive for each shift excited to meet new people and sell products, services, and solutions associated with the Batteries Plus Bulbs operation. As a Sales Associate, you love chatting with people and are able to make personal connections easily and ensure that every customer feels welcome and valued. You educate customers on batteries, lighting, and electronic devices. Your sales savviness assists you in achieving your sales goals by suggesting add-ons and upsells on products. As a Device Repair Technician, you repair our customers' cell phones, tablets, and other devices. You also test, install, and replace batteries in vehicles, watches, key fobs, cell phones, and more. The training that you have been given gives you the confidence to assist our clients with their technology troubles. You take charge of challenging opportunities as they arise and provide excellent customer service. You are the key to helping customers find the correct solution to their battery, lighting, and cell phone problems. You feel a great sense of accomplishment in seeing your efforts pay off in your paycheck. You feel good about representing a company with a solid reputation and playing an important part in their success .

Requirements

High school diploma or equivalent
Must be at least 18 years old
Strong customer service/retail experience
Excellent customer service and communication skills
Ability to work cooperatively and collaboratively with others
Ability to work under time constraints in a fast-paced and rapidly changing environment

Nice To Haves

3-6 months of previous experience repairing cell phones, tablets, and other devices is a plus!
Team player with a positive, can-do attitude
Excellent communication and interpersonal skills
Self-motivated and able to work independently
Interested in learning more about device repair
Competitive nature that needs to be satisfied

Responsibilities

Meet new people and sell products, services, and solutions
Make personal connections and ensure that every customer feels welcome and valued
Educate customers on batteries, lighting, and electronic devices
Achieve sales goals by suggesting add-ons and upsells on products
Repair customers' cell phones, tablets, and other devices
Test, install, and replace batteries in vehicles, watches, key fobs, cell phones, and more
Assist clients with their technology troubles
Take charge of challenging opportunities as they arise and provide excellent customer service
Help customers find the correct solution to their battery, lighting, and cell phone problems