Customer Service Returns Specialist PT

Lancaster Archery Supply • Leola, PA

13d • Onsite

About The Position

The Part Time Customer Service Returns Specialist is responsible for processing returns received back to Lancaster Archery on a daily basis. The Customer Service Returns Specialist will work onsite within the customer service department reporting to the Customer Service Manager.

Requirements

• Basic computer skills, including experience with Microsoft Office
• Detail oriented with strength in multi-tasking
• Strong product knowledge
• Customer focused
• Strong ability to communicate professionally both verbally and in writing with customers and employees
• Strong work ethic, self-motivating and able to work independently and in a team
• Effective time management
• Desire to uphold values and integrity of the company through sound ethical decisions

Responsibilities

• Process all incoming returns on a daily basis
• Answer return tickets and review RMA requests
• Add non-new condition returns to the outlet
• Assist with warranty claims
• Other duties and special projects as assigned by management

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed