Customer Service Representative

Marmon Holdings, Inc. • Broomfield, CO

3d • $1,440 - $1,520

About The Position

As a part of the global industrial organization Marmon Holdings—which is backed by Berkshire Hathaway—you’ll be doing things that matter, leading at every level, and winning a better way. We’re committed to making a positive impact on the world, providing you with diverse learning and working opportunities, and fostering a culture where everyone’s empowered to be their best. Come join a team where People make the difference! As a part of Marmon Holdings, Inc., a highly decentralized organization, we rely heavily on people with the aptitude, attitude, and entrepreneurial spirit to drive our success, and we're committed to attracting and retaining top talent. Carefree of Colorado is a leading innovator and manufacturer of shade products and accessories for RV, recreation, and residential markets. Established in 1971, Carefree has provided our team members with solid careers including opportunity for professional growth throughout our 50 plus year history. Description Our Customer Service Representatives are responsible for providing world class service and support to our valued customers. Candidates for this position should be professional, enthusiastic, positive, thrive in a fast-paced office environment, and have outstanding attendance.

Requirements

• Previous Customer Service experience (call center experience is a plus).
• Excellent written and verbal communication skills.
• Professional positive outgoing demeanor when dealing with customers.
• Energetic and positive approach to evolving changes and challenges of a fast-paced workplace.
• Excellent analytical and problem-solving skills and attention to detail.
• Patience, perseverance, and ability to prioritize.
• Ability to work independently and in cooperation with others.
• Proficiency in MS Outlook and Office Applications.
• Demonstrated reliability with outstanding attendance.

Nice To Haves

• Previous experience in RV Parts, RV Warranty, RV Tech, and/or RV Sales positions is a plus.

Responsibilities

• Assisting Customers to identify products, and facilitating orders via phone, e-mail, and fax, for RV and residential replacement parts and products.
• Providing warranty support to Manufacturers and Dealers.
• Commitment to Carefree’s Core Values: Commitment to Customers, Quality, Integrity, Innovation, Performance-based culture, and Diversity.

Benefits

• medical
• dental
• vision
• FSA
• HSA
• 401(k) with company match
• life insurance (employer paid & voluntary coverage)
• paid time off (CO sick leave, vacation & holidays)
• Short-Term Disability
• Long Term Disability
• voluntary accident
• critical illness
• hospital indemnity insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees