Customer Service Representative
About The Position
Answer incoming calls regarding the customer's loans, insurance claims, lien releases and more. This position will also respond to customer and third party requests and process insurance claims, lien releases and more. Must have demonstrated ability to communicate effectively both in oral and written communications especially over email, manage time effectively, work with a team, and follow up with customers to resolve issues. Candidates should have a positive attitude and willingness to provide great service to customers and fellow 21st Team Members. Business Unit - 21st Mortgage 21st Mortgage Privacy Policy
Requirements
- Demonstrated ability to communicate effectively both in oral and written communications especially over email
- Manage time effectively
- Work with a team
- Follow up with customers to resolve issues
- Positive attitude
- Willingness to provide great service to customers and fellow 21st Team Members
Responsibilities
- Answer incoming calls regarding customer's loans, insurance claims, lien releases and more
- Respond to customer and third party requests
- Process insurance claims and lien releases
- Follow up with customers to resolve issues
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
501-1,000 employees
