Customer Service Representative

Entertainment Travel AssociatesHouston, TX
2d$59,000 - $64,000Onsite

About The Position

We are seeking a friendly and reliable Customer Service Representative to deliver excellent service and support customer needs. This role is ideal for individuals who enjoy helping others and building positive customer relationships.

Requirements

  • Strong verbal and written communication skills
  • Customer-focused mindset with problem-solving abilities
  • Basic computer and data entry skills
  • Ability to multitask in a fast-paced environment

Nice To Haves

  • Previous customer service experience (a plus, not required)

Responsibilities

  • Respond to customer inquiries via phone, email, or in person
  • Provide accurate information about products or services
  • Resolve basic issues and escalate complex concerns as needed
  • Maintain detailed and accurate customer records
  • Follow company service standards and procedures
  • Collaborate with team members to improve customer experience

Benefits

  • Paid training and ongoing support
  • Career growth opportunities
  • Supportive and team-oriented work environment
  • Competitive compensation
  • Opportunities for professional growth and development
  • Supportive and collaborative work environment
  • Skills development through hands-on experience in various marketing functions
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