Customer Service Representative

TEKsystemsDes Moines, IA
20d$21 - $22Remote

About The Position

Our health insurance client is hiring to support their ramp for open enrollment. This line will be specifically taking Medicare calls. They will be speaking with a more elderly population and so empathy and patience is key. They will help them walk through their Medicare benefits and answer any questions they may have. Calls will be all inbound, typically between 50 and 70 a day. 70 would be on the absolute high end and not the norm. #eastpriority25

Benefits

  • Medical, dental & vision
  • Critical Illness, Accident, and Hospital
  • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
  • Life Insurance (Voluntary Life & AD&D for the employee and dependents)
  • Short and long-term disability
  • Health Spending Account (HSA)
  • Transportation benefits
  • Employee Assistance Program
  • Time Off/Leave (PTO, Vacation or Sick Leave)
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