Customer Service Representative
A B C PLUMBING HEATING COOLING AND ELECTRIC INC•Arlington Heights, IL
9d
About The Position
Knowledge of principles and processes for providing customer and personal services Customer needs assessment, meeting quality standards for services, and time management, make customers happy Assembly of required documents and review for accuracy Adhere to the companys plan for resolving customer concerns quickly and favorably Knowledge of administrative and clerical procedures and systems such as word processing and other office procedures.
Requirements
- High school diploma or equivalent.
- Must pass drug screening
- Must pass criminal background check
Nice To Haves
- 1 to 2 years’ customer service experience preferred
Responsibilities
- Communicate with customers via phone
- Giving full attention to what the customer’s needs are, asking questions, and directing the conversation
- Work with internal departments to meet customer’s needs
- Highly organized with exceptional follow-through abilities
- Strong verbal and written communications
- Ability to multi-task, prioritize, and manage time effectively
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
11-50 employees
