Customer Service Representative
Equity LifeStyle Properties•Biloxi, MS
23h
About The Position
With a culture of recognition and reputation for excellence, ELS is the ideal organization in which to develop a long and successful career! ELS is hiring for the position of Customer Service Representative in Biloxi, Mississippi. What you’ll do: The Customer Service Representative interacts with customers, takes reservations, offers extended stays and informs customers of special offers for our portfolio of RV Campgrounds and Resorts.
Requirements
- High school diploma, or the equivalent.
- 1+ years of experience in a call center environment.
- Dedication to exceptional customer service.
- Excellent written and verbal communications skills.
Responsibilities
- Answer incoming customer service calls promptly, professionally and within established performance standards and criteria.
- Maintain current knowledge of company services and policies in order to respond correctly to customer inquiries.
- Verify and enter accurate customer information in order to ensure the integrity of customer paperwork and records.
- Respond to customer needs, questions or problems in an efficient and thorough manner.
- Navigate multiple computer systems.
Benefits
- medical
- dental
- vision plans
- a generous 401(k) employer match
- paid vacations
- holidays
- sick time
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
1,001-5,000 employees
