Customer Service Representative

QCHI/ LendNation Open CareerSylacauga, AL
Onsite

About The Position

LendNation is seeking an energetic, positive Full Time Customer Service Representative. This is a Full-time entry-level position with great potential. The company, QCHI (LendNation), is a leading customer-focused provider of convenient financial solutions, primarily offering credit options for consumers underserved by traditional banking institutions and also serving small businesses. With over 30 years of experience, QCHI operates approximately 230 branches in the United States and online under the brands LendNation and 310-Loan in Canada. They provide easy and hassle-free access to short-term loans, check cashing, and bill pay services. QCHI's headquarters is in Lenexa, Kansas, and it has approximately 700 employees across the United States. The company emphasizes a mature work ethic, integrity, an achieving personality, and exceptional customer service skills.

Requirements

  • Excellent customer service skills
  • Cash Handling experience
  • Safe, secure, reliable transportation and a valid driver's license and maintain auto insurance
  • Ability to work with minimal supervision
  • Reliable attendance is an essential requirement of the position
  • Must be at least 18 years of age
  • Must have proof of eligibility to legally work in the United States

Nice To Haves

  • Ability to operate computers and standard office equipment preferred

Responsibilities

  • Complete cash transactions for our customers
  • Initiate customer loans
  • Contact customers about past due payments
  • Work rotating shifts and some Saturdays

Benefits

  • Monthly bonus program
  • Steady hours
  • Paid Time Off
  • Paid Holidays
  • 401(k)
  • Dental insurance
  • Employee assistance program
  • Health insurance
  • Health savings account
  • Life insurance
  • Referral program
  • Vision insurance
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