Kaspar Outdoors: Customer Service Representative

Kaspar Companies • Bryan, TX

1d • $20 • Onsite

About The Position

Customer Service Representative Job Summary The Customer Service Representative plays a key role in delivering outstanding service to customers, vendors, and internal teams. This Customer Service Representative ensures accurate order processing, timely communication, and a seamless customer experience while representing Kaspar Outdoors with professionalism.

Requirements

• Strong communication skills (verbal and written)
• Excellent organizational and multitasking abilities
• Proficiency in Microsoft Office and email systems
• Customer-focused mindset with strong interpersonal skills
• Problem-solving and adaptability in dynamic environments
• High school diploma or GED required
• Previous customer service or administrative experience preferred
• Valid driver’s license with clean driving record preferred

Nice To Haves

• Experience with ERP systems is a plus

Responsibilities

• Provide a high-quality customer experience across phone, email, and in-person interactions
• Accurately enter, update, and manage customer and order data
• Follow up on orders to ensure accuracy, delivery, and satisfaction
• Address customer questions, concerns, and feedback with professionalism
• Collaborate with production, shipping, and warehouse teams
• Maintain organized records and documentation
• Support continuous improvement through customer insights
• All other duties as assigned by management

Benefits

• Health Insurance
• Vision Insurance
• Dental Insurance
• 401(k)
• Paid Time Off
• Profit Sharing
• Counseling

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 251-500 employees