Kaspar Outdoors: Customer Service Representative
Kaspar Outdoors LLC•Bryan, TX
•Onsite
About The Position
The Customer Service Representative plays a key role in delivering outstanding service to customers, vendors, and internal teams. This Customer Service Representative ensures accurate order processing, timely communication, and a seamless customer experience while representing Kaspar Outdoors with professionalism.
Requirements
- Strong communication skills (verbal and written)
- Excellent organizational and multitasking abilities
- Proficiency in Microsoft Office and email systems
- Customer-focused mindset with strong interpersonal skills
- Problem-solving and adaptability in dynamic environments
- High school diploma or GED required
- Previous customer service or administrative experience preferred
- Valid driver’s license with clean driving record preferred
Nice To Haves
- Experience with ERP systems is a plus
Responsibilities
- Provide a high-quality customer experience across phone, email, and in-person interactions
- Accurately enter, update, and manage customer and order data
- Follow up on orders to ensure accuracy, delivery, and satisfaction
- Address customer questions, concerns, and feedback with professionalism
- Collaborate with production, shipping, and warehouse teams
- Maintain organized records and documentation
- Support continuous improvement through customer insights
- All other duties as assigned by management
Benefits
- Health Insurance
- Vision Insurance
- Dental Insurance
- 401(k)
- Paid Time Off
- Profit Sharing
- Counseling
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
