Customer Service Representative

H&K Group • Lower Salford Township, PA

35d

About The Position

American Fuels, a division of H&K Group, Inc., is seeking a Customer Service Representative to join our team. The Customer Service Representative is responsible for being the point of contact for American Fuels customers. This position is responsible for answering incoming phone calls, emails, entering leads and opportunities, handling fuel contracts, service contracts, fuel deliveries and service calls, as well as being a point-of-contact to resolve incoming inquiries. The ideal candidate is ambitious, energetic, friendly, professional, and learns quickly.
Why work for H&K Group, Inc.?
Competitive salary commensurate with experience
100% Company-paid Health Benefits
401(k) Savings and Investment Plan
Tuition reimbursement programs available to qualifying employees for approved programs
Additional training programs including on the job, online through H&K Academy, manufacture offered training, and more

Requirements

• High School diploma or equivalent (such as the GED) from an accredited education institution
• Strong verbal and written communication skills
• Detail oriented
• Intermediate Microsoft Office skills (Word, Outlook, Excel, PowerPoint)
• Ability to fit test & utilize appropriate PPE as needed
• Ability to meet physical requirements (movement, lifting, as relevant to job)

Nice To Haves

• Six months of related experience and/or training
• Experience promotional merchandising, screen printing, or other related industry
• OSHA or other relevant safety certifications

Responsibilities

• Performs all work according to OSHA and H&K Safety policies
• Invoicing and purchase orders for all vendors and customers
• Distribution and coordination of ordering all promotional needs
• Handle various requests that are related to the job
• Handle customers and assist with outside customer orders
• Maintain spreadsheets for customer information
• Other duties as assigned

Benefits

• Competitive salary commensurate with experience
• 100% Company-paid Health Benefits
• 401(k) Savings and Investment Plan
• Tuition reimbursement programs available to qualifying employees for approved programs
• Additional training programs including on the job, online through H&K Academy, manufacture offered training, and more

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees